Tag: commercial skills
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Inclusive Learning Solutions for Underrepresented Groups and Disadvantaged Backgrounds
Promoting equality, diversity, and inclusion (EDI) is essential for creating a robust people management strategy in any organisation. EDI initiatives broaden talent pools by attracting individuals from underrepresented and disadvantaged backgrounds. Greater diversity promotes fresh perspectives, attitudes, and resilience, driving company growth. Attracting talent from underrepresented communities such as Black, Asian, LGBTQ+, and disadvantaged groups…
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DigiPark – an exciting new online business simulation
In teams, participants have to optimise resources to drive customer service and maximise commercial performance. Working collaboratively as a team, they must respond to fundamental change and disruption in the marketplace and industry, adapting their business to deliver commercial results. DigiPark can run as standalone simulation (half-day) or incorporated into a wider programme and blended…
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Client-centricity: 5 reasons why your organisation should adopt a customer-first approach
Every business needs clients or customers. This is a fact that has become all the more relevant in a year plighted by a pandemic. With this in mind, it’s no surprise that COVID-19 has forced the hand of many businesses, with many now embracing client-centricity. Client-centricity (which is also known as customer-centricity) revolves around putting…
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Developing a commercial mindset in the workplace
The importance of understanding how an organisation operates and succeeds is higher than ever in the current economic climate. How commerciality is measured will vary from business to business, and will typically include: While all of this information should be widely available to employees, it is merely not enough to expect a workforce to instil…
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Our key fundamentals of digital learning in the workplace
The interactive PDF below outlines 11 innovative ways in which we support leading businesses around the world with their digital learning needs. From virtual simulations to podcasts and forum theatre activities, our methods are proven to engage employees and provide them with skills that they can apply immediately. Our programmes can be delivered via Zoom,…
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Why banks need digital solutions, now more than ever
As a result of the ongoing coronavirus (COVID-19) pandemic, digital banking solutions are going to be essential if banks want to ensure continuity. As we covered in our previous blog, once life returns to “normal”, consumers are going to be relying on those in banking more than ever before. From managing their finances to resuming…
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5 commercial skills you need in order to succeed
1 Understanding the business For employees at all levels, it is critical to understand the specific model, approach, culture and values of the business in order to work as effectively as possible. A workforce that possesses a detailed knowledge of how the company works will become personally connected to what is trying to be achieved…
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5 things to consider for your 2024 hires in banking
1 Commercial Skills A new employee may have all of the necessary qualifications in order to succeed within their role, but do they really know how your bank works? Developing the commercial skills of your employees from day one will immerse them within the business and give them the best opportunity to succeed in line…
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Things to consider for your 2024 hires in banking
The beginning of a new decade poses many new opportunities as well as challenges for businesses that operate in the banking sector. While the issue of Brexit still remains relatively unsolved, there is much to be optimistic about when it comes to progressing in a widely saturated market. Notably, the rise of innovation and the…
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How can business leaders motivate their employees in January?
The Christmas break is a highly anticipated holiday for most, as people look forward to celebrating the festive season with family and friends and enjoying time away from work. However, the Christmas break can cause serious disruption to the day to day running of businesses, as specific agendas are pushed to the new year. This…