Category: Commercial Skills
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How Leaders Use Active Listening to Catalyse Transformation in Others
In the dynamic landscape of leadership, the art of active listening stands as a powerful catalyst for transformation. Leaders who embrace this skill possess the ability to inspire, engage, and elevate their teams to new heights. Leadership is no longer confined to mere directives and authority. In the contemporary realm, effective leadership revolves around understanding,…
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Collaboration and Teamwork: Thriving in a Collaborative Environment
The foundation of collaboration and teamwork lies in managers seeking input from their team. When leaders fail to communicate or value their ideas, it can create a culture that hampers effective collaboration. Cultivating a collaborative and cohesive work environment hinges on exemplifying the right workplace behaviours. While deploying technology can enhance communication, it doesn’t guarantee…
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Why Commercial Awareness is Crucial for Employees in the Business World?
Did you know that a recent survey found that 71% of employers believe that commercial awareness is one of the most important skills for their employees to possess? With the fast-paced nature of the business world, employees who have a deep understanding of the industry, market trends, and financial performance are highly sought after. This…
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Commercial awareness: what is it, and why do graduates need it?
Commercial awareness is a core skill, which is highly sought-after by potential employers. Consisting of an individual’s accumulated knowledge of the business world, and paired with a critical understanding of how organisations function, being able to demonstrate a good level of commercial awareness can help secure employability, while also being a contributing factor in the…
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What is commercial acumen and why is it important?
Commercial acumen is a phrase that dominates the workplace as employers look to improve their operations at all levels. While it is an incredibly important skill for employees to possess, it can be difficult to teach, measure and sustain in the workplace, as both internal and external factors can directly impact what commercial acumen means…
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3 ways to make a good first impression on a video call
Video calls are now an essential part of the working day as we continue to maintain social distancing and communicate digitally as opposed to travelling all over the world for meetings and conferences. With a record number of downloads made in just one week back in March, there is no doubt that video conferencing software…
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Quality Management Training Simulation for Manufacturers
Achieving operational excellence and continually improving the quality of products is a top priority for all manufacturing businesses. When it comes to maintaining quality across an entire production line, the following must be considered: To ensure that employees are all working towards the same goal of quality assurance, regular training is necessary to demonstrate the…
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Developing a commercial mindset in the workplace
The importance of understanding how an organisation operates and succeeds is higher than ever in the current economic climate. How commerciality is measured will vary from business to business, and will typically include: While all of this information should be widely available to employees, it is merely not enough to expect a workforce to instil…
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How to improve your client service skills with training
Without regular, practical client service skills training, a company runs the risk of failing to understand the immediate and long term needs of its customers, which in turn can lead to losing valuable business opportunities. As 67% of people worldwide believe that customer and client service is improving, it is now more important than ever…
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Our key fundamentals of digital learning in the workplace
The interactive PDF below outlines 11 innovative ways in which we support leading businesses around the world with their digital learning needs. From virtual simulations to podcasts and forum theatre activities, our methods are proven to engage employees and provide them with skills that they can apply immediately. Our programmes can be delivered via Zoom,…