Tag: business banking training
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Why banks need digital solutions, now more than ever
As a result of the ongoing coronavirus (COVID-19) pandemic, digital banking solutions are going to be essential if banks want to ensure continuity. As we covered in our previous blog, once life returns to “normal”, consumers are going to be relying on those in banking more than ever before. From managing their finances to resuming…
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Why your business banking training programmes might be failing
Banks will spend a significant amount of their budget on business banking training programmes to develop the skills of employees across an entire hierarchy, in several key areas. Far too many of these companies, however, will waste their time, effort and money on a solution that does not yield a return on investment. Much like…
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Why a ‘one size fits all’ approach doesn’t work in business banking training
It is incredibly naive for any business leader to assume that one training approach will prove to be effective for an entire workforce. Especially for large businesses in the banking sector, where so much information needs to be taken on and retained, adopting a one size fits all method can prove to be harmful in…
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Do your employees really know how your bank works?
The banking sector can become incredibly difficult to work in as processes, laws and technologies are constantly evolving. It can leave employees confused and lacking a solid grip on how banking operates if they are left unaided. The Financial Times commented that the banking sector can become so convoluted and hard to understand that “The…
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How contextual cues can improve business banking training programmes
Business banking training programmes will inherently aim to develop the skills of employees both old and new in order to maintain operations at the highest level. In the modern banking sector, however, traditional methods of training are proving to be ineffective in securing a return on investment when compared to newer, innovative techniques. In particular,…
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3 technological innovations that are shaping the future of the banking industry
The banking industry is facing its most unpredictable period in years. Particularly in the United Kingdom, as the uncertainty surrounding Brexit and the European Union continues to loom over even the largest corporations, it can be difficult for industry leaders to construct a practical and relevant business banking training programme. One thing that can be…
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What challenges are currently facing businesses in the banking sector?
The banking sector in the UK and beyond is facing its most uncertain period in years, as the political and social climate continues to produce economic uncertainty. When it comes to preparing a business for the challenges that lie ahead in all sub-sectors of banking including corporate, commercial and private, leaders need to identify and…
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Developing an agile mindset in banking
If businesses are stuck with a formulaic, lineal structure towards their operations without being open to change, then an agile mindset will never be achieved in the workplace. In the banking sector especially, where processes are constantly changing so frequently according to market updates and innovations, adopting an agile mindset throughout an entire hierarchy can…
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The importance of banking training with Brexit on the horizon
With the United Kingdom expected to leave the European Union in just a matter of weeks, the future of the banking sector is still unclear. The potential implications of Brexit toward financial services across the nation are yet to be confirmed due to the increasing uncertainty of the terms in which the country will end…
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How business simulations can improve your client service skills in the banking sector
A professional set of client service skills are critical to maintaining the relationships that ultimately make a banking business successful. The need for a workforce that can listen, communicate and build the relationships necessary to make long-term partnerships is higher than ever, and business leaders must ensure that these skills are adequately instilled as part…