E-learning

how experiential virtual training is solving the challenges in the banking sector

How experiential virtual training is solving the challenges faced by the banking sector

Leave a Comment / Banking sector training, E-learning, Experiential Learning, Training in banking, Virtual learning /

Before the COVID-19 pandemic, the banking industry’s traditional business model was already under significant strain, facing real challenges brought on by the rise of internet & open banking. With consumer demand shifting from the local branches and cashier desks of yesterday to the secure smartphone apps and innovative online products that we expect today – […]

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Young businesswoman sat at laptop, working from home, wearing a headset

The importance of interpersonal skills

Leave a Comment / E-learning, Experiential Learning /

Interpersonal skills are crucial in the workplace. Encompassing key skills such as communication, cooperation, and empathy, the importance of interpersonal skills has become more apparent in recent years. And, while many interpersonal skills may come naturally (as part of your natural personality), others can be learnt and refined over time. What are interpersonal skills? Put

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Young businesswoman working at home, talking to clients on a video call

Client-centricity: 5 reasons why your organisation should adopt a customer-first approach

Leave a Comment / E-learning, Influencing skills /

Every business needs clients or customers.  This is a fact that has become all the more relevant in a year plighted by a pandemic. With this in mind, it’s no surprise that COVID-19 has forced the hand of many businesses, with many now embracing client-centricity.  Client-centricity (which is also known as customer-centricity) revolves around putting

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An asset management training programme being delivered virtually

Can asset management training be carried out virtually?

Leave a Comment / Asset management training, Business Simulation, E-learning, Virtual learning /

High levels of volatility, immediate and long term survival packages and varying market conditions are just some of the factors that have turned the asset management sector on its head in 2024. The usual script of how to manage funds, equities, statements and derivatives is now completely different due to the ongoing financial implications of

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A young banking employee taking part in an interactive training programme

A guide to engaging new hires in banking with interactive training

Leave a Comment / Banking sector training, Business Simulation, E-learning, Virtual learning /

Make no mistake; interactive training has always been important for businesses looking to engage their new hires, particularly when it comes to creating memorable training programmes. With traditional methods and classroom-based training solutions not viable for so many businesses around the world due to the ongoing coronavirus pandemic, however, much more attention is now being

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MDA Training's Carl Medland demonstrating the importance of improving your surroundings on video calls

Improving your presence and surroundings on virtual meetings and video calls

Leave a Comment / Commercial Skills, E-learning, Employee wellbeing /

In such a short amount of time, virtual communication and video conferencing have become such a huge part of the professional world globally. It doesn’t take long to figure out that this is a direct result of lockdown and social distancing measures enforced by governments in the majority of countries worldwide. While employees would usually

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Two bankers wearing face masks after returning to the office

Tips and advice for bankers returning to the office

Leave a Comment / Banking sector training, Commercial Skills, E-learning, Employee wellbeing /

After several months in lockdown and growing uncertainty about the future of the UK economy, many businesses are now beginning to integrate their employees back into their typical working environment. In particular, leading banks across the country are putting plans for the safe return to work in action for a large number of their workers,

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A banking employee communicating with a client over a video call

Is it possible to build client relationships in banking virtually?

Leave a Comment / Banking sector training, Business Simulation, E-learning, Training in banking /

It cannot be stressed enough how crucial client service skills and relationship management in banking both are, for businesses of all sizes. A group of employees may possess the strongest technical and credit skills in the market, but without effective communication and personalised customer-service relationships will always inevitably break down. Especially now, as a recession

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An online presentation between colleagues

How bankers can pitch and present with confidence both in-person and virtually

Leave a Comment / Banking sector training, Commercial Skills, E-learning, Experiential Learning /

Banks and investment management companies pay a significant amount of attention to the technical skills required to excel in the increasingly competitive industry – such as credit skills and compliance. Of course, these are fundamental areas which inherently contribute to either success or failure, but is enough attention being paid to the interpersonal skills needed

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An employee taking part in digital banking training

Digital banking training for the remote workforce

Leave a Comment / Banking sector training, E-learning /

There is no denying the fact that training and employee development in the banking sector has been largely disrupted as operations continue to be significantly affected by the coronavirus outbreak. While this continues to be the case, we have now reached a period where the majority of businesses are set up for remote working, and,

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