Businessman using digital tablet, digital banking solution

Why banks need digital solutions, now more than ever

As a result of the ongoing coronavirus (COVID-19) pandemic, digital banking solutions are going to be essential if banks want to ensure continuity. As we covered in our previous blog, once life returns to “normal”, consumers are going to be relying on those in banking more than ever before. From managing their finances to resuming […]

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Two banking employees working on credit skills

Assessing the credit skills within your bank

Credit skills are integral to the operational performance of any bank from a financial, operational and relationship management perspective. While the majority of employees in the banking sector will focus on developing their technical credit skills from day one, the uncertain and changing nature of the marketplace means that regular learning and development is necessary

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Financial Recession Graphic

The importance of credit skills in banking during a recession

As financial decline looms over the UK following the most severe business disruption we’ve seen for many years, it now appears to be clear that we are heading for a nationwide recession. While this will prove to be a challenging period for the majority of businesses, banks find themselves in a rather unique position where

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Technology and customer-led banking

Using technology in banking to be customer-led instead of product-led

The traditional structure, operation and priorities of a typical banking business is rapidly evolving day-by-day as new regulatory pressures, technological considerations and consumer expectations continue to grow year on year. In particular, customer-centric banking is evolving in line with the advancement of our digital world. The catch 22 for banks is that as innovation and

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COVID-19 Recession Graphic

COVID-19 Recession: The importance of adopting an agile mindset

In the last week, the Chancellor Rishi Sunak has all but confirmed the fears of businesses and SMEs across the UK by warning that the UK faces a ‘significant recession’ as a result of the coronavirus outbreak. The recent figures state that the UK’s economy has shrunk by 2% in Q1, and GDP was down

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MDA Training's Run The Bank Simulation

Running a digital banking training simulation

Here at MDA Training, delivering bespoke, experiential learning programmes and activities for businesses all over the world is at the heart of everything we do. Now that many companies are limited in the sense that their employees are working from home, being able to go out and deliver these sessions has become inherently more difficult.

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A young male employee learning at home

Why you shouldn’t press pause on learning and development during COVID-19

As we continue to live in a world where businesses are in disarray, public spaces are closed, and most of us spend the majority of their time indoors, there is no doubting the fact that corporate sectors are facing their biggest crisis in years. Financially, this has led to culls in budgets across businesses of

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