Tag: Client service skills
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How to improve your client service skills with training
Without regular, practical client service skills training, a company runs the risk of failing to understand the immediate and long term needs of its customers, which in turn can lead to losing valuable business opportunities. As 67% of people worldwide believe that customer and client service is improving, it is now more important than ever…
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Why is client centricity important in the banking sector?
A long term goal for any business will be to ensure that operations are running as smoothly as possible. Without a clear focus on developing both existing and new client relationships, however, this goal would likely be missed. Especially in the banking sector, where competition is rife, and clients are becoming increasingly aware of how…
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Things to consider for your 2024 hires in banking
The beginning of a new decade poses many new opportunities as well as challenges for businesses that operate in the banking sector. While the issue of Brexit still remains relatively unsolved, there is much to be optimistic about when it comes to progressing in a widely saturated market. Notably, the rise of innovation and the…