MDA Training

Tag: Commercial Skills Awareness

  • How can your employees improve their commercial awareness every day?

    How can your employees improve their commercial awareness every day?

    Commercial awareness is a key skill that is highly sought after by employers. It revolves around the fundamental understanding of the company and relevant industry or sector from the employee.

    Employees should have an assured knowledge of the company they work for, including a broader knowledge about the industry that the company is situated in, immediate competitors and any other relevant authoritative bodies. Industry news should be readily available and shared around the workplace, and accessible by all employees – including any negative issues.

    Who needs commercial awareness?

    In the modern workplace, everyone – from public sectors to volunteers and charity workers – needs to be able to demonstrate commercial awareness, due to the continually changing nature of most industries. It is essential that employees are up to date with the latest industry news, legislation changes and evolving trends in consumerism and the markets. Being unable to keep up with these updates could result in mistakes from employees, which have the potential to reflect poorly on the company and attract negative attention.

    Why is commercial awareness such a sought-after skill?

    Commercial awareness is a skill that increases employability, and being able to demonstrate this skill is highly desirable to employers. With many companies facing increasingly fierce competition and saturation of degree-educated workers entering the industry, being able to show commercial awareness can set a candidate apart from their counterparts.

    How would an employee display that they have commercial awareness?

    It is likely that an employee will demonstrate commercial awareness without realising. Knowing the company is a key indicator of this, as is being able to understand the positioning of the company within the industry, the performance of relevant competitors and the behaviour of markets and consumers. In addition to this, an employee with commercial awareness will also be able to demonstrate some level of financial awareness: understanding the value of money and how companies need to make money to succeed.

    An employee that has commercial awareness will ask questions about the company, clients and the industry (and will continue to do so throughout their time at the company) – and will therefore be able to demonstrate that they understand how the business works. They will also be able to make suggestions based on specific unique selling points or key performance indicators that are in-line with the company’s core values or brand personality. They may also suggest ideas that are in-line with a cost-saving initiative, thus demonstrating their financial awareness.

    What can an employee do to increase their commercial awareness?

    There are a number of steps that an employee can take to improve their commercial awareness. As an employer, you could encourage employees to dedicate some time daily to looking at various local and national news sites. Many news sites, including The Insider, can be filtered by region – giving employees the opportunity to familiarise themselves with the relevant business and industry information.

    Similarly, many organisations opt to implement workshops or webinar, created by an external training provider, that can support employees develop these skills. There is a range of options available, that can be adjusted to accommodate any budget and can result in employees elevating their knowledge and offering the business an added competitive edge.

    FOR MORE INFORMATION ON CREATING BESPOKE TRAINING PROGRAMMES TO IMPROVE COMMERCIAL SKILLS, CONTACT MDA TRAINING TODAY.

  • How can commercial skills training work to support graduates?

    How can commercial skills training work to support graduates?

    A recent survey revealed a clear divide between the skills that graduates consider to be essential to entrepreneurship and those which employers regard as valuable.

    Increasingly, business leaders are finding that their fresh-faced graduates are entering their respective industries without the essential commercial skills required to excel in their career and become an effective leader. As the managers of tomorrow, it is vital for employers to seek out ways to ensure their younger generation and graduate employees undergo appropriate training to ensure that commercial awareness is present across every activity and decision they make.

    Over a third of employers note that graduates could be missing key entrepreneurial skills, required to be successful within the business arena, which is contrasted by 79% of graduates who feel that they do in fact possess these skills. The key skills which employers feel are a critical component of an entrepreneurial mindset include solving problems, working together as a team and excellent communication skills, both verbally and written.

    Soft skills training

    Soft skills are the term used to describe attributes which often enhance personal communication skills and enable an individual to interact more harmoniously with others. As a manager and working within a team, soft skills are a commodity which should be valued as highly as formal education and qualifications.

    Soft skill sets can transform a person from an adequate employee into a great employee with the prospect to become a leader within the business where their attitudes and skills align with the requirements of the company.

    A collection of soft skills, which complement a technical ability and specialist knowledge can be the difference between an individuals capability of developing a repertoire with customers, clients and colleagues through offering empathy and understanding through emotional intelligence and an employee who lacks trustworthiness and approachability and may be unable to close a sale.

    Networking

    Networking is often a core component of a business in order to grow their client-base, sell more of their service or products and ensure that they are able to build brand awareness. Effective networking also allows those at a business to build a bank of candidates, who in the future, may become an asset to the business, either through an advisory sense or becoming part of the company permanently. Overall networking can help grow a business and build entrepreneurship skills.

    Approachability

    In order to effectively network, an individual must be approachable and confident. Without a good attitude and the ability to present oneself as a knowledgeable and trustworthy figure in the industry, they may struggle to do this. Building rapport and trust with clients, suppliers, customers and any other stakeholders within your business is crucial to maintaining connections and growing these over time.

    Furthermore, approachability is a vital component of being a leader. A leader who merely dictates is not a leader but instead a ‘ruler’. Employees and colleagues are more likely to value relationships they have with those who are approachable as they will often develop a more familiar way of working, respect the individuals and establish trust in their opinion and advice.

    Persuasiveness

    From conflict resolution to closing a sale, persuasiveness can prove a valuable skill across a number of business activities. An adept negotiator may be able to exert an influence that will result in the optimum outcome and could lead to cost savings, better contracts and obtaining new clients. Persuasiveness can also support building strong interpersonal skills which allow a leader to more effectively communicate with the individuals they work with, help solve internal disputes and build a better team on open communication, honesty and trust.

    Graduates and commercial skills training

    With graduates failing to present the commercial skill sets which are expected by the majority of employers, it is important to implement ongoing commercial awareness training which aims to bridge these skills gaps.

    With Millennial and Gen Z generations so keen to learn new skills and improve their business capabilities, it is likely that graduates and younger employees will welcome to opportunity to undertake commercial awareness training.

    FOR MORE INFORMATION ON CREATING A BESPOKE COMMERCIAL ACUMEN TRAINING PROGRAMME, CONTACT MDA TODAY.

  • The importance of improving commercial skills in the banking sector

    The importance of improving commercial skills in the banking sector

    Commercial skills are an essential attribute for employees within almost every business, but particularly for those in the financial sector, or those wishing to progress through the ranks.

    One thing’s for sure, in today’s less certain environment, strong commercial awareness can be the difference between success and failure. Workplace training can be structured to ensure that an entire workforce possesses the relevant commercial awareness skills to be able to carry out their roles effectively. Commercial awareness helps employees to gain a better understanding of:

    The competition surrounding your business

    Are your employees able to identify the ways in which competition can affect your organisation? Are they able to work around difficulties raised by said competition and alter their approach accordingly, offering innovative suggestions with the benefit of the business in mind? If the answer is no, equipping your employees with commercial acumen could help to identify potential obstacles put up by your competitors.

    Financial awareness

    Do you employees really understand the current and future financial implications their decisions have on your business? More importantly, do they understand the key drivers of financial performance?

    Communication

    It may be cliche, but when it comes to commercial skills, communication is key. Whether this is part of a client facing role, or behind the scenes, communicating potential problems efficiently and effectively is part and parcel of commercial skills training.

    Identify strengths in others

    The employees destined for the top understand they can’t run the show alone. Identifying and utilising the strengths in others not only improves efficiency but also identifies the need for other tailored financial training programmes.

    Prioritising

    Prioritising is an essential element of commercial skills training, but in order to begin to prioritise, employees require transparency when it comes to the organisation’s mission and aims.

    Marrying up priorities between your staff and business goes a long way, and similarly, it is your responsibility, as an employer to prioritise the development and training of commercial skills in order to prepare your employees to continue to navigate your business through uncertainty.

    FOR A BESPOKE COMMERCIAL BANKING SIMULATION THAT DEVELOPS THE COMMERCIAL SKILLS OF YOUR EMPLOYEES, CONTACT MDA TODAY.

  • The 5 key benefits of commercial skills training

    The 5 key benefits of commercial skills training

    You may think ‘commercial skills training’ is just the latest buzzword amongst HR and training professionals, but in essence, commercial skills training is a fundamental part of ensuring your employees have the commercial acumen needed to benefit the key functions of the business.

    Commercial skills training provides each employee with insights into how the business makes money, the non-financial Key Performance Indicators (KPIs), and also where the particular employee plays a part in organisational success.

    All commercial skills training is customised in terms of each person’s job role, skill set and any succession plans in place within the business, in order to create maximum impact.

    Commercial skills training is particularly relevant but not exclusive to the Millennial demographic. This group are set to make up over 75% of the average workforce by 2025, and good commercial skills are notably lacking generation wise.

    The questions to ask here are, will your business be ready? “Does every member of my organisation understand their role in the business?” and “Is every member of the workforce equipped with the commercial skills they need to be effective, and empowered, in their role?”

    Prioritising developing commercial skills early on allows the Millennial generation to familiarise themselves with the company’s missions and aims in a commercial context, early on – meaning when the time comes for them to take the ropes and make commercial decisions for the business, you have nothing to worry about. So, what are the 5 key benefits of commercial skills training?

    Empower your workforce and retain your staff

    Making your staff an integral part of the business can have great positive effects – giving staff training and ensuring they understand their value to you will see them stay, work hard and put the business first. Empowering your workforce with commercial skills and knowledge sharing is a great way to see a return on development.

    Drive change

    If you are looking to change the focus of your business, and get your teams to change their approach within it – commercial skills training can contribute to this process. With focused training, new ways of working can be instilled across an entire workforce and be used transformatively.

    Improve reporting

    How many employees truly understand the reporting you currently use in meetings, for weekly conference calls, daily team briefs or management meetings? If your workforce doesn’t truly grasp the figures, or KPIs being discussed, they will lack the confidence and insights to help drive performance.

    Gain financial awareness

    Commercial skills training explores each employee’s day-to-day activities in terms of how they impact the business financially, both positively and negatively.

    By adding this transparency, employees are able to understand the drivers of financial performance in the business and gain an understanding of how they personally can drive financial performance.

    Improve competitor awareness

    Commercial skills training focuses on competitor awareness and how this can be used to make sound commercial decisions. Understanding the marketplace means knowing your competition, who they are, what they do and why.

    An employee that understands the competition can positively impact business performance by adapting their activities or making suggestions about positive change and adaption.

    All elements of commercial skills training help to add value to your business, and your employees. Could your employees benefit from understanding all the elements that make up your business? We can help! Experiential training, fully immersed in your commercial context and management information will support your people with skills, knowledge and insights to better understand where they can add value and achieve organisational goals. 

    FOR MORE INFORMATION ABOUT THE COMMERCIAL SKILLS TRAINING PROGRAMMES WE PROVIDE, CONTACT MDA TODAY.

  • Utilising gamification methods in workplace training

    Utilising gamification methods in workplace training

    Predicted as a top trend in 2016 Gamification has been in the spotlight for a number of years and its popularity in 2017 is set to rise. While it is failing in mainstream popularity, its presence within commercial skills training is constantly increasing.

    What is Gamification?

    Gamification is the concept of applying game mechanics and game design techniques to engage and motivate people to achieve their goals. The growing interest in gamification stems from the desire to increase engagement levels among employees.

    Benefits of Gamification in workplace training

     Increases business success

    A well-designed gamification platform incorporated into a workplace training strategy will begin to inspire employees to work towards specific personal and business goals while developing their skill set such as improving commercial skills. Results will then be monitored and measured and will ultimately increase business success.

    Encourages learning

    Implementing the latest technology to your workplace training plan in an engaging way will encourage employees to gain valuable commercial skills and is a fun alternative to other traditional forms of training.

    Feedback

    Gamification offers the user constant, up-to-date feedback. It allows users to benchmark themselves against their own goals and their colleagues. The feedback generated from gamification training helps users to understand their current level and elements they need to improve.

    Reduces Stress

    The last few years have seen a greater focus on the stress levels of employees in the workplace. It has been reported that 40% of workers have stated their job was very or extremely stressful while 65% of workers said that stress in work has caused difficulties.

    Many businesses are therefore under pressure to ensure that employees are happy and healthy. Gamification in the workplace can relieve stress and encourage healthy competition among employees, this can be completed by establishing goals and targets which can be used within day-to-day tasks and responsibilities with results tracked using a leaderboard and rewards systems.

    Encourages motivation and employee engagement

    One of the most frequent traits seen from the use of gamification in workplace training is the motivation seen within employees.

    With the ability to give fast, effective feedback, employees are given the opportunity to understand their own results and recognise areas for improvement.

    It also increases engagement levels as employees can challenge and help each other throughout the training process.

    Looking to train your workforce? We can help…

    At MDA Training we pride ourselves on the fresh and innovative approach we bring to learning and development.

    We will work closely with you to gain a thorough understanding of your training needs, business issues and your competency framework, and then design and deliver highly interactive, creative and engaging programmes that are fully embedded in your organisational values, culture and commercial context.

    FOR MORE INFORMATION ABOUT THE BESPOKE WORKPLACE TRAINING PROGRAMMES WE PROVIDE, CONTACT MDA TODAY.

  • What is a commercial decision?

    What is a commercial decision?

    Commercial decision making is one of the current business buzzwords surrounding HR, recruitment and training. But what is a commercial decision, and why should organisations, regardless of whether they are a commercial enterprise, government department or not-for-profit charity take an interest?

    What is a commercial decision?

    A commercial decision is any decision that creates value for an organisation helping to achieve its underlying strategy, mission and aims.

    A commercial decision does not have to be a ‘big’ decision, but the person in the position of making the decision must be able to adopt a logical step-by-step approach and be able to evaluate the likely outcomes through a well-rounded consideration of all possible options.

    Making commercial decisions

    The key to making commercial decisions is to follow these six steps:

    Gather information

    Firstly, what do you know about the situation at hand? Do you have any experience in this area that could be of benefit? Or maybe a colleague has dealt with something similar in the past? Utilise any relevant data and analyse the information in front of you.

    And, if necessary, share this information with relevant colleagues to ensure you gain fresh perspectives you may not have otherwise considered.

    Generate ideas

    No idea should be ignored. Even if the idea is not right for the task at hand, it may prove useful for future problems or issues. With this in mind, and based on the analysis of the data gathered, you should look to brainstorm and generate the widest range of options for consideration.

    At this stage, it is important to keep on task as it is quite common to ‘do nothing’ given the all the options on the table or take an easier way out with a ‘halfway house’ option instead of implementing a considered, commercially viable solution.

    Set a deadline

    Is there an external deadline? Or is an immediate decision needed? Understanding the timeframe in which you are to make decisions is half of the battle. For larger or more difficult decisions, having the ability to ‘sleep on it’ can really help, but more time is not always ‘better’! Setting a personal deadline can help to get things done and reduce the risk of dragging things out unnecessarily.

    Efficiency is key and with some commercial decisions, implementing an idea quickly could be the difference in creating a competitive advantage or implementing a process that minimises waste and ultimately saves money.

    Step back

    What are the possible implications of your decision? Take yourself out of the situation, and try to see the decision from all angles and explore the possible implications for the organisation’s stakeholders. This approach will help to prevent decisions made in haste you would later come to regret.

    Weigh up the risk versus reward

    Identify and evaluate the risks associated with the preferred options by drawing up a list (be that physical or mental) of the pros and cons. When making ‘big’ decisions, it is essential to conduct a thorough appraisal, both financial and non-financial, to ensure you have a full understanding of the possible implications and likely outcomes. When in doubt, get the opinions of others in a similar position. Sometimes, all you need is a slightly different perspective to ensure you are making the right choice.

    Have a backup plan

    There is no fool-proof guide here, having a backup plan is a part and parcel of making commercial decisions. The key here is good planning and good planning involves organisation. Put a contingency in place, and be prepared to execute ‘plan B’, should you need to.

    An employee with a good level of commercial awareness is more likely to make sound commercial decisions on behalf of your organisation. The ability to weigh up the pros and cons of each situation, and make a decision based on what is best for the business is essential, but in turn, employees must be able to work collaboratively too to potentially arrive at a more robust decision and in turn share responsibility.

    Commercial awareness among millennials

    One of the key issues raised among graduate recruiters in recent years is the lack of commercial awareness among millennial applicants, but now that almost 35% of the average businesses workforce is made up of millennials, how can you improve this situation?

    Commercial awareness, decision and skills training

    Commercial awareness and making commercial decisions go hand in hand. However, the focus can vary from organisation to organisation.

    This doesn’t always come naturally to your employees, which is where training comes in. Commercial skills training enables employees to be flexible, knowledgeable and proactive when it comes to moving with current market trends.

    The term ‘commercial awareness’ can vary from organisation to organisation and is driven by internal and external factors. As such, commerciality can be quite fluid and can change as the organisation evolves and responds to developments in the marketplace, industry, technological advances, customers etc.

    As such, employees also need a commercial skillset that will allow them to adapt to changes and apply these robust skills to make commercially viable decisions.

    A commercial skillset goes beyond financial skills that it is typically associated with, including a wide range of interpersonal skills too in areas such as customer service, project management and effective communication.

    Do you think your organisation could benefit from commercial awareness, commercial decision making or commercial skills training? Contact us at MDA Training today!

  • The 3 biggest training and development trends to hit in 2024

    The 3 biggest training and development trends to hit in 2024

    A new year provides business leaders with new opportunities to develop the skills of their workforce in order to improve productivity.

    With this in mind, we have compiled three of the most important trends that those in management should prioritise when training their employees to improve engagement and achieve success long term.

    Blended learning 

    Blended learning is designed to offer flexibility in how people learn by mixing traditional face-to-face classroom-based workshops and experiential simulations with online and mobile interventions.

    Also referred to as ‘hybrid’ education, blended learning is a dynamic training solution where learners can engage and interact with the learning solution in a way tailored to their preferred learning style or format.

    Embracing extensive online and mobile technology and platforms, blended learning solutions can transform and improve a participant’s learning journey.

    Microlearning

    The term ‘microlearning’ refers to micro-perspectives in the context of learning, education and training, dealing with relatively small learning units and short-term activities. Microlearning is often used when referring to more contemporary elements of e-learning.

    Where e-learning modules are typically designed to be around 20-30 minutes long, with microlearning, the duration is closer to 3-4 minutes.

    With a learner first approach, microlearning allows trainers to deliver short learning experiences designed to meet a long term learning goal, over a timeframe geared to best suit the learner.

    Mobile learning

    Mobile learning does what it says on the tin, allows learners to learn via a mobile device or tablet. With the ever-increasing use of tablets and smartphones, the demand for mobile learning is growing fast. Mobile learning offers participants the ability to learn flexibly on the go and around their work and personal life.

    More and more employees are undertaking work away from the workplace or office and utilising modern communication methods and technologies.

    Add to that the increasing number of employees that are starting to move toward more flexible working hours and mobile learning is the perfect platform to deliver training assets to these learners.

    It also allows employees to learn at their own pace and tailors training to fit an employee’s needs and availability at any given time.

    FOR BESPOKE WORKPLACE TRAINING SOLUTIONS THAT UTILISE DEVELOPMENT TRENDS, CONTACT MDA TODAY.

  • 5 commercial skills that are crucial to employee development

    5 commercial skills that are crucial to employee development

    Giving your employees the skills they need to positively impact the business, as well as understanding how their behaviour and performance can lead to financial and performance enhancements is becoming increasingly important.

    Employees who are commercially aware add value not only in their own role but company-wide. If there is a combined understanding amongst a workforce of how to engage with individual roles as well as knowledge of how the industry is developing as a whole, productivity will improve. We have compiled a top 5 of what we think are the key skills your team need to succeed.

    Business insight

    Commercial skills training pays attention to the business as a whole and the mission and aims of the business in a commercial context, and how these impact across the company. It explores not just the ‘what we do’ but also the ‘why we do it’.

    Employees who understand the purpose of the business in an ethical sense add value and are more emotionally bought-in.

    Understanding the value of reporting

    How many employees truly understand the reporting you currently use in meetings, management meetings, team briefs or in conference calls? If your workforce has a grasp on the figures, or KPIs being discussed they will have the confidence and insights to help drive performance.

    Training your people with skills, knowledge and insights to better understand where they can add value and achieve organisational goals will deliver real return on investment.

    Financial awareness

    Employees that truly understand the drivers of financial performance in the business can better understand how their role and performance can impact the business financially. Commercial acumen training will explore how their day-to-day activities, positive or negative, related to the business as a whole.

    Competitor awareness

    Commercial skills training focuses on competitor awareness and how this can be used to make sound commercial decisions. Understanding the marketplace means knowing your competition, who they are, what they do and why. An employee that understands the competition can positively impact business performance by adapting their activities or making suggestions about positive change and adaption.

    Perception

    It is vital that employees understand the importance of keeping an eye on the climate of their market sector and competitors, and are able to react accordingly to change.

    Commercial skills training empowers employees to be flexible, knowledgeable and proactive when it comes to moving with current market forces and trends.

    FOR MORE INFORMATION ABOUT THE COMMERCIAL SKILLS TRAINING PROGRAMMES THAT WE PROVIDE, CONTACT MDA TODAY.

  • How investing in graduate training can benefit your business

    How investing in graduate training can benefit your business

    Graduates are the future lifeblood of a business, so recruiting the best talent and then nurturing this is crucial.

    Graduates are often rough around the edges with little or no commercial skills or commercial acumen. But what they lack in experience they often more than make up for in enthusiasm and will to succeed. The challenge for businesses is to take this raw talent and shape them into employees that add real value to the organisation both commercially and financially.

    Investing in graduate training

    Investing in graduate training will give your graduates the best possible start to their careers in your business, helping them to move from university to the real business world. A graduate training programme will teach them both practical and commercially-focused skills to ensure they gain the right mix of business, technical and personal skills.

    As many businesses face the prospect of losing key staff members as the baby boomers approach retirement, graduates offer a real option for succession planning in business.

    As more experienced employees move on, graduates can bring fresh ideas and enthusiasm to the table, which, when well managed and trained can bring new life to an organisation.

    “Placing graduates in every department of the company allows them to provide feedback and suggestions on which processes are working, what may need changing and how skills can transfer across departments to benefit the wider company.”

    Developing graduate commercial skills to ensure ROI

    Graduate training helps graduates by setting the context of where their role fits into the wider organisation and how they can add value. This commercial context allows them to start contributing to your business from day one, making a real impact as they go.

    “Studies show that many employers fall short of providing their new hires with the support they need to get their careers off to a strong start – resulting in disengaged employees and, even worse, a high staff turnover rate.”

    There is not only the training aspect to consider but also the employee engagement and motivation benefits of putting new graduate recruits through a graduate training programme.

    Graduates that have undertaken training courses are often more ‘bought in’ to the company ethos and values and are dedicated to making a difference within their role.

    Studies have shown that millennials, who make up the current graduate crop, place a high value on the social and personal development rewards of a role, often valuing this more than financial recognition.

    FOR A BESPOKE GRADUATE TRAINING PROGRAMME SPECIFICALLY DESIGNED TO SUIT YOUR BUSINESS NEEDS, CONTACT MDA TRAINING TODAY.

  • How to beat the baby boomer retirement crisis

    How to beat the baby boomer retirement crisis

    A key problem facing businesses and organisations of all sizes in the coming years is the mass departure of the baby boomer generation as they hit retirement age.

    How businesses deal with and implement strategies to alleviate the consequences this workforce exodus will create will prove decisive to their future success.

    The implementation of development programmes and training to better prepare current employees for leadership duties are just a couple of ways of minimising the effect the retirement of baby boomers will have.

    Succession planning

    Robert Half, a leading UK recruitment specialist, suggests the following strategies to retain retiring baby boomers’ skills and experience within a company.

    • Offer a phased retirement. Phased retirement options allow baby boomers to retire gradually while providing time for them to train successors. These arrangements can include consulting, part-time work, flexible working hours, telecommuting or specialised project work.
    • Don’t just pay attention at the top. Don’t just plan for senior-level vacancies. Having a capable successor for key roles at all levels is important.
    • Prepare future leaders. Work with employees with leadership potential through mentoring, additional career development or education, and ensure they can see a viable career path within your organisation.

    “Employers are facing a profound shift as baby boomers look to exit the workforce, compounding the existing skills gap. With employers challenged in finding the skills they need to grow their businesses, establishing a succession plan with a robust attraction and retention strategy will be critical to succeeding in today’s economy.” added Phil Sheridan, UK MD of Robert Half.

    Retaining baby boomer employees

    Retaining retirement age employees as mentors is also a valid strategy and can allow younger staff to move into more senior roles in the business under the guidance and tuition of outgoing management.

    Baby boomers have often spent numerous years within a business, as they have forged a career and climbed the ladder; by allowing them to nurture and pass on their in-house knowledge to younger Generation X and Y colleagues, businesses can lessen the impact their loss can have.

    Should future leaders or skilled workers not already be present in the business, businesses can look to external recruitment consultants and the wider talent pool they have access to.

    With easy access to candidates at different levels, recruitment consultants can provide real value in succession planning and finding the leaders and senior management of the future, who can be nurtured and developed in the ethos and values of the business.

    One thing is clear, businesses must face up to this and put in place robust strategies to address the exit of their baby boomers.

    If you are facing the prospect of losing key staff due to retirement and need to implement a training programme to develop your team, our expert team are on hand to chat about your needs.

    FOR BESPOKE WORKPLACE TRAINING SOLUTIONS DESIGNED TO SUIT THE NEEDS OF YOUR BUSINESS, CONTACT MDA TRAINING TODAY.