Category: Insurance training
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5 Tips for Implementing Effective Simulation Training in the Insurance Sector
Improve insurance efficiency & customer service with simulation training! 5 tips to implement a successful insurance training program.
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What Role Do Interactive Simulations Play in Modernising Insurance Training Programmes?
Interactive insurance simulations transform insurance training from a passive experience into an engaging and dynamic one.
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Developing Effective Communication Skills for Insurance Professionals
The insurance industry is built on relationships, and effective communication sits at the very heart of relationship building. Whether we look at relationships from an external perspective between underwriters, brokers, and insureds, or internally between underwriting, actuarial, risk, claims, finance, and other support functions – communication skills are pivotal. Communication skills are essential to gaining…
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Preparing for the future of business management in insurance
The insurance industry is facing mounting pressures to change policies, review premiums and address the coronavirus (COVID-19) pandemic head-on in terms of financial backing. In light of the extensive support laid out by the UK Government, including various loans and the increasingly popular Job Retention Scheme, many have called on the insurance industry as a…
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The next steps for insurance businesses affected by COVID-19
The rapid and unexpected worldwide spread of COVID-19 is continuing to affect the strategic, commercial, operational and leadership challenges associated with the insurance industry. As areas such as risk, regulation, relationships, and finance present their own challenges, there needs to be a wider consideration of business continuity and response during this crisis. Referring to Deloitte’s…
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Preparing your insurance business for regulatory pressures and IFRS 17
The insurance industry is highly regulated, meaning that it is critical for employees in this sector to keep up-to-date with any significant developments that may occur. The implementation of IFRS 17 in particular means that employees in insurance will need to possess a strong level of knowledge in updated regulations in order to understand the…